Frequently Asked Questions
Everything you need to know about shopping with Cabot Cape Breton.
What is your shipping policy for domestic and international orders?
We offer standard and expedited shipping across Canada and the United States. International shipping is available to select countries; rates and delivery times are calculated at checkout based on your location.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and have the original tags attached. Please visit our Returns Portal to start your request.
How can I ensure I am ordering the right size?
Each product page features a detailed sizing guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or consulting our 'Fit Notes' section for item-specific advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, Google Pay, and Shop Pay Installments.
Are your garments sustainably sourced?
At Cabot Cape Breton, we prioritize quality and longevity. We work with ethical manufacturers and increasingly incorporate organic cotton and recycled fibers into our seasonal collections to reduce our environmental footprint.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.